Booking System For Hotels

How our table booking system works for hotels

Table reservations in hotels can be a complex affair. Starting with breakfast, arguably the most important meal of a hotel guest’s stay. While hotel breakfasts are known to span over multiple hours, there is of course the breakfast rush-hour when most guests descend for breakfast, all wanting a table at the same time. A table booking system here, can help to spread guests more evenly throughout the morning, helping your staff and your guests start the day off right. While reservations won’t work for all hotels in the morning, more and more hotels are opting for this method to streamline the breakfast rush.

After breakfast, hotels can offer a plethora of dining experiences, from coffees and light lunches to AA-rosetted restaurants and after-dinner drinks. And, with hotel guests and non-guests often visiting their cafes, bars and restaurants, hotels need a table booking system they can rely on to ensure maximum efficiency.

Embedded onto your website and social media profiles, our table booking system is easy to use for you and your customers. There is also the option to send out a link to our table booking system to guests already booked into the hotel, encouraging them to reserve a table at your restaurant rather than venturing out to eat.

At the point of a table booking, all details are sent across to you, including allergies and special requests, as well as being added to your bespoke table management system so you can easily manage reservations. The back-end of our table management is simple yet effective, aiding with efficient table turnovers, a must for the breakfast rush or when housing both hotel guests and non-guests over a busy dinner service.

Many hotel guests may often reserve a table at the hotel restaurant, then, when their plans change or they get to know the local area, move their booking elsewhere. While this is the norm for popular hotels, and cancellations are to be expected, no shows can hit htels hard – especially if you have already turned would-be diners or hotel guests away. With our table booking system, you have the option to hold card details, take a deposit or take full payment at the point of booking thanks to our secure deposits system. This helps to reduce the chance of no shows as well as protecting your revenue should the worst happen.

In addition to making table booking and table management easier for your hotel, our table reservation system also helps to increase your covers. At the point of booking, diners can sign up to your newsletter. From here, GDPR compliant customer data is sent across to you to build your email marketing database. This can be a must during quieter periods for your hotel where you may wish to market special dining offers, or room and dine offers, to past guests.

Meanwhile, in addition to your booking widget, your hotel will receive a FREE feature on our dining guide, Sugarvine.com, which we will also share across our social platforms. Both of these inclusive features help you to grow your reach, audience and covers. And, even though our system doesn’t cross over with your hotel reservations, promotion on Sugarvine.com can help to boost hotel bookings thanks to the promotion of your hotel to over 13k followers!

Unlike other table booking companies, our reservation system has no per cover charges, so no nasty bills after a busy breakfast service. Instead, we offer a transparent, one-off fee with no hidden charges that helps your hotel to keep costs down and covers up.

Table booking at hotels is different to any other restaurant. On the one hand, you have your hotel guests who will see a table at your cafe or restaurant almost as an expectation of their stay. Next, you have non-guests who often visit your hotel restaurant due to its fantastic reputation. Finally, hotel restaurants are often the home of business lunches or meetings. A hotel table booking system has to work for all of these potential diners and Sugarvine Tables does just that. 

With our table booking system for hotels, diners can reserve a table online 24/7. From your website, social media profiles or your Sugarvine.com profile, diners know they can book a table at your venue at their own convenience. Meanwhile, hotel guests can be sent your booking link ahead of time via their hotel booking confirmation or reminder, ensuring they get first-choice on tables at the point of booking. 

For hotels, we know how important it is for you to nourish relationships with both guests and non-guests. Therefore, when your hotel guests or diners book through Sugarvine Tables they will receive a personalised email booking confirmation and email or SMS reminders as their booking approaches. Not only does this create an intimate relationship with hotel guests and diners but it also helps to reduce no shows.