Payments & Deposits Booking System
- Reduce your No Shows overnight
- Take deposits to secure bookings
- Hold card details and charge a fee for non-attendance
- Apply deposit rules to specific days, times or group sizes
- Secure, PCI-compliant payment processing through Stripe
Payments & Deposits Booking System
- Reduce your No Shows overnight
- Take deposits to secure bookings
- Hold card details and charge a fee for non-attendance
- Apply deposit rules to specific days, times or group sizes
- Secure, PCI-compliant payment processing through Stripe
Secure your bookings and reduce no shows with Sugarvine Tables
Did you know that over 20% of bookings fail to turn up on any given night? If you’re a restaurateur, then the answer is probably YES – costing you a fortune in empty tables and missed revenue! Taking deposits or holding payment details at the booking stage is becoming increasingly necessary and standard practice for the hospitality industry.
Sugarvine Tables includes a payment and deposits system that is fully integrated with our online booking system. Use it to secure your bookings and reduce the chance of no shows – protecting your revenue.
Reduce no shows with integrated deposits
Take deposits
Protect revenue with upfront payments through your website, social and Google.
Hold card details
Reduce no shows by taking card details during the reservation process.
Charge no shows
If diners no show or fail to cancel charge their card a pre-authorised amount.
How our table deposits system works
Just like your restaurant, our deposits and payments system is multi-faceted, offering a range of options dependent on your needs.
Take deposits at the point of booking
Taking a deposit is the most popular option of reducing No Shows.
An amount set by you is taken when customers book your restaurant. This amount will be shown on your table management system so it can be deducted from the guest’s bill when they come to pay.
Hold card details at the point of booking
A second option is to take card details at the point of online booking.
You take card detail, but nothing is ever done with this information – simply requiring card details will deter No Shows.
When you take card details you can charge a fee if a No Show occurs, acting as a deterrent – and protecting your income.
Take payment in full at the point of booking
You can take payment in full by credit card for a specific event such as Christmas Day or a live music event.
When you hold fixed price events, ‘normal’ bookings can be blocked off on the date of these events within your table management system.
All our payment options are designed to help deter no shows.
In the event they occur, you can retain deposits or charge the card on file, safeguarding your revenue and keeping your tables profitable.
This software has been a great asset, it has cut down our admin and phone calls by around 70-80% since implementing almost 12 months ago.
Lewis’s Bistro
Payment System Customised To Your Business
Deposits and card holding are the future of hospitality, but adoption varies. Some restaurants aim to deter no-shows, while others manage large-scale events like New Year’s Eve or weekly live music. Deposits can be taken to:
- Secure every reservation to protect your revenue
- For parties of a certain size to reduce no-shows
- Focus on high-demand periods to ensure commitment
- Lock in bookings for popular services, like evening dining
- Guarantee attendance for occasions like live music nights
Enhance Your Customer Experience
Enhance the dining experience before guests even step through your door. Our deposits system not only secures your bookings but also streamlines the reservation process, making it seamless for customers to book their tables at any time.
This proactive approach ensures guests feel valued and excited about their upcoming dining experience, setting the stage for a memorable visit while giving you peace of mind with confirmed commitments.
Secure payment processing
However you choose to take deposits, you can rest assured that all payments and payment details are secure.
We process all transactions through Stripe. This integration is flexible and fully PCI compliant.